Frequently Asked Questions
It depends on the edition of Magento eCommerce you use.
If you have Community version you should buy Community Licence, if you have Magento Enterprise (including Enterprise Premium) - you should purchase Enterprise Licence
Definetely we have demo website, visit http://lookbook.altimawebsystems.com/ to see how Altima LookBook works.
We use jQuery library for our Lookbook slider.
Any jQuery plug-in must me included after jQuery itself is included only.
In Lookbook Professional you will have the option to enable/disable jQuery for the whole website. This can help if you already have jQuery added at all the pages.
Also you can enable/disable jQuery individually for each Lookbook slider inserted as a widget. Use Widget Information tab when create/edit the slider.
With free version of Altima Lookbook you should manually check the code and make sure that jQuery is included only once.
First of all make sure that you entered the correct serial. No spaces must be before and after the serial.
Next make sure that the compilation is disabled. Clear the Magento Cache and cache of the other cache systems (apc, memcached, nginx cache…).
If this doesn't help, you need to upgrade your Lookbook Pro extension. There was the issue with license logic in the old versions up to 0.1.3. Contact us about update options available.
To embed free version of Altima Lookbook Free in your Magento store you should insert next snippet of code to the page where you want to see it:
Also, free version of lookbook sits on the page www.yourdomain.com/lookbook, so you can direct your users there using button/link.
The problem you had on category listing related with the fact that there was a style names conflict in the theme you use and lookbook styles. Unfortunately we can't predict all the names used on any website.
The solution to resolve the conflict is renaming ".product-info" to say ".hotspot .product-info" and to increase z-index for .product-info. to make the links in hotspots clickable.
Note for our future clients: we offer professional installation of our solution where we can take care of such things as styling conflicts, so you can be sure that have working extension installed on your store.
You can change default $ hotspot icon in Lookbook Professiona edition. To do that go to System/Configuration/LookBook Professional in your Magento admin interface, where you can upload your own icon.
Altima Lookbook Free and Altima Lookbook Pro up to version 1.6.0 use Camera library for slideshow. In addition to the options you can manage via admin interface, there are number of other tweaks available. Check http://www.pixedelic.com/plugins/camera/ to see all of them.
From version 1.6.0 Altima Lookbook Pro uses Cycle2 plug-in, you can find more information about it at http://jquery.malsup.com/cycle2/
Note: you need to have certain level of HTML/CSS skill to work with that tweaks.
Our licensing engine doesn't accept IP address or localhost. We need a proper domain to issue your license, even local (e.g. devel.test). It is a good practice to create a sub-domain for your staging environment, for example test.domain.com or staging.domain.com where you can host staging version of your website.
Drop us email to firstname.lastname@example.org with the reference to your order and current development licence and we will handle it.
The first source of answers to these questions are user manuals.
The links to the last user manuals are available at product pages, find "Download User guide" link under images:
Altima Lookbook Free - https://shop.altima.net.au/altima-lookbook-free.html
Altima Lookbook Pro
Magento 1 version - https://shop.altima.net.au/altima-lookbook-professional.html
Magento 2 version - https://shop.altima.net.au/altima-lookbook-professional-magento-2-extension.html
You can also find Altima Lookbook Free user manual at Slideshare
If you can find answer to your question in the manual or in this F.A.Q. don't hesitate to drop us a line to via contact form on our Contacts page
There are 2 most typical reasons of this problem:
1. Conflict with other extension(s). In this case it require careful examination, consider ordering installation service from us ($60) if you are not comfortable doing this job yourself.